Originally broadcast October 18, 2013
Marketplace is checking back in to six of Canada’s largest hotel chains, testing to see if they have cleaned up their act after we revealed The Dirt on Hotels last year. Are the stains on the sheets and walls gone? Are the bathrooms and ice machines free of bacteria? Despite promises to address the shocking conditions, bedroom surprises still lurk in some of Canada’s most popular hotels.
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I so appreciate this video! I'm half a germaphobe so when i travel i have a pack of Clorox wipes i use to clean the most touched items but how gross, and just plain lazy is this! When i spend good money to stay somewhere i expect it to be clean and not have staphylococcus and other threatening germs that can harm me and my family. Great job to all you and keep videos like this coming so we can be informed of things like this.
If they didn't pay the cleaning people less than minimum wage this might not be a problem. Used to work for a hotel and they paid the cleaners $7 per room. Each room to be fully cleaned should have taken way more than an hour, but everyone rushed just to get any money at all. I'm not surprised at these filthy rooms at all
Ok, for people who face these germs every day, hotel cleaners are super human. On the other hand, how can those on the video not use the toilet brush just for toilets! I'm packing latex gloves with my baggies, wipes, and personal cup. Now gotta see what Amazon has for black lights and germ meters! We are dirty creatures.
Lmao I remember watching a video on Gordan Ramsey where he did a clean up test on a hotel. Anything above 30 would prove to be unsanatary, below is ok. The hotel number for how unclean it was, was _over_ *_5000_*
these hotels only give housekeepers 15 minutes to clean a room and hotels do not change and wash blankets after every guest. And if you don't clean the rooms in 15 minutes you get in trouble. And you have to finish a certain amount of rooms a day or you get in trouble as well. I bet the CEOs won't stay in their hotels knowing how dirty they are
One time in my hotel, I saw a handprint in the wall. It wasn’t extremely visible, but it was there when you looked at it from an angle. Like grease. It was absolutely disgusting.
Oh yeah, that was in the Best Western. Hhhh.
Wow it so sad that we humans or what-ever we are; continue to be so messy and fouled up. Makes one wonder why, why is it so! How did we get this way and who or what is responsible for such dysfunction. We blame each other but the truth is we just don't know why or do we. Who-ever or what-ever created this mess must have been dysfunctional in it's own right. I have yet to see any of the so called races better than the other. I think it is more or less about us functioning and being responsible as individual beings not in the collective. Nasty is as nasty does. Lets face it we folks we are our own worst enemy as individuals. All the spying and ease dropping will never ever solve a thing. It is you the individual who must do that which is right for self and for others. To thine own self be true and do the right thing. Peace Out!!!
Yes. Thank you for this information. I am planning a two-week stay in a hotel soon, and I was feeling a bit nervous about this problem. Good advice. I am going to plan to take along sanitation wipes, also, and I think I will add a can of Lysol spray, and some aniti-biotic soap, also. It will not take long at all to clean the room and bathroom enough to feel reasonably safe. It is especially important to me because I will be staying in the hotel both prior and following a surgical procedure. Oh, gosh. I hope I don't run into MRSA. sighs.............. Well, thank you. You have been very helpful posting this video.
This happens because the housekeepers are jammed full of rooms with not enough of time to complete their work. Management's the cause. Cheap people not wanting to pay more people to lighten the job. Plus some are lazy I suppose.
coming from a housekeeper
...this is gross but idk... its sometimes hard to get every single little thing when most of the time we get 25 rooms a day and only a curtain amount of time to get them done. maybe giving us more time? less rooms?....
I know someone that stayed a the Trump Hotel in Miami which claimed to be a 5 star hotel Said walls were paper thin, Service poor, cleaning not good. When he went on the hotel's website to give a view it wouldn't let him submit the review. SCAM!!! He travels a lot and stays at some of the bet hotels around the world. He said the Trump Hotel wasn't even a 2 star hotel in a 3rd world country.
I will add that trump's country clubs in FL & NJ have bee sited with health code violations. Like improper storage of food.
Thanks for that wonderful report.. But whenever I go stay in a hotel the 1st thing I do is go an clean the bathroom with my own supplies and I bring my own Lysol spray and spray the telephone and remote and usually there are glasses that are wrapped in individual wrappers.. I even spray Lysol on the beds... But I thought to start cleaning the bathroom at the hotels I stay in after I saw a lady cleaning a toilet at her job on some program that I was watching once and she took that brush and clean outside of the toilet, the seat and everywhere with that same filthy brush I COULDN'T BELIEVE MY EYES!!
bed bugs....pubic lice or as I call em..crabs.....oh my.........you think that illegal alien paid under the table overworked by the hotel/ motel management who only cares about your money not your health.....think about what's been going on in that bed whose sheets haven't been changed in a week......Dead tour veteran....been there done that.......
Let's be candid; Unless management oversees every action of the cleaning staff, they can't be certain that a correct cleaning job has been done. It really comes down to those who do the actual cleaning and frankly, many will cut corners or worse.
It's unfortunate that many don't even care about cleanliness, but rather the appearance of cleanliness. There is even evidence that some staff INTENTIONALLY despoil parts of the rooms. WHY else would one use the same brush which just cleaned a toilet bowel to clean a SINK ? While management is the recipient of complaints, the cleaning staff is where the blame usually lies.
Terminate those who are repeat offenders or those who are intentionally negligent in unsanitary ways.